Returns & Guarante
Comfortor shoes® Warranty
Comfortor Shoe Collection:
Footwear from the Comfortor Shoe Collection is under warranty for 60 days after your purchase for workmanship and defective materials. If a product is not deemed defective, it will be returned to the customer.
Return Procedures:
To return a shoe to our facilities for a credit or exchange, please ship the shoe along with a completed return form. More information on the term and condition is available on the return-form.This form can be downloaded on the following link below;

Email back to / FAX: +662 5097983 or
TEL: +662 509 7981-2

Working Hours;
Mon – Fri: 9am – 5pm
Return – Claim Department
***This policies is only applicable within the ASEAN region at the moment.
Note: This return/exchange policy does not apply to Comfortor® products purchased from any other re-sellers. Only applied to product purchased from